{"id":110343,"date":"2021-06-06T07:00:46","date_gmt":"2021-06-06T07:00:46","guid":{"rendered":"https:\/\/www.healthbenefitstimes.com\/glossary\/?p=110343"},"modified":"2021-06-06T07:00:46","modified_gmt":"2021-06-06T07:00:46","slug":"helpline","status":"publish","type":"post","link":"https:\/\/www.healthbenefitstimes.com\/glossary\/helpline\/","title":{"rendered":"Helpline"},"content":{"rendered":"

A telephone number that can be called for information, counseling, or referrals, often staffed by trained counselors. Unlike hotlines, which are designed more for real emergency situations and are often staffed 24 hours a day, helplines generally have more limited hours, such as standard business hours. Many helplines do, however, have toll-free (800) numbers that people can use to call long distance.<\/p>\n

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A telephone number that can be called for information, counseling, or referrals, often staffed by trained counselors. Unlike hotlines, which are designed more for real emergency situations and are often staffed 24 hours a day, helplines generally have more limited hours, such as standard business hours. Many helplines do, however, have toll-free (800) numbers that […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-110343","post","type-post","status-publish","format-standard","hentry","category-h"],"yoast_head":"\nHelpline - Definition of Helpline<\/title>\n<meta name=\"description\" content=\"A telephone number that can be called for information, counseling, or referrals, often staffed by trained counselors. 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